Collaborating with IT By Design
Why we are the vendor of choice?
IT By Design has been operating in India since 2007 and in the Philippines since 2021, including our own in-house teams. We understand how to operate in these respective countries, and have built relationships to support the cultural nuances required.
We’ve also been a managed service provider for over 20 years, so we are uniquely equipped to hire and train based on the needs of MSPs.
As the employer of record, we handle all of the hiring, benefits, compliance and all other aspects associated with employment. This saves our clients considerable effort and risk, not to mention the associated costs.
All good relationships require collaboration and the ability to clearly understand each others responsibilities. Our mature and defined process ensure there is no ambiguity over responsibility ensuring an effective collaboration.
Hiring, onboarding and training is a lot of work, enough to be a distraction for your top players. New employees can take at least 3 months to understand the organization, and be producing at 100%. That's why we do the training and onboarding first. With our 60-day MSP Way Boot Camp, by the time our engineers are presented to a customer, they have already been with the organization for 3 months and have been trained on industry-standard tools. Helping them hit the ground running - Day 1.
A family-owned and operated company, IT By Design is based in New Jersey, and has been in the channel for over 20+ years. Over that time, we have built and fostered many relationships.
There is a lot of trust required when you consider moving teams offshore, and ensuring that you choose the right partner, that will do the right thing even when no one is looking, is key. It starts and ends with trust.
Dedicated HR business partner
HR Policy enforcement
Payroll processing
Benefits management
Legal compliance
Time and attendance
Offboarding
Dedicated talent acquisition team member
Sourcing candidates
End to end recruitment process
Compensation analysis
Hiring plan
Onboarding
State of the art facilities
Workspace management
Technology management
Transportation coordination
Employee engagement activities
Weekly Life By Design sessions
Developing hiring plans
Resource capacity planning
Workspace planning
Local policy development
Quarterly business reviews with leadership
Annual planning
Outsourcing is a fast-growing industry, but hiring well and building teams are critical to your success.