Case Studies

IT By Design has helped over 300 MSP partners solve their staffing challenges.

Case Study: TURNKEY SOLUTIONS

Louisiana, United States

“The biggest challenge we were facing was the time it took to recruit and place new engineers in our organization. When we needed to expand our engineer stack quickly, we could not do it. The interview and acquisition process for a new hire could take anywhere from four to six weeks.

When we started working with IT By Design, that changed. Usually within a week, and sometimes even less, we were able to get someone ready to work and available for our team.

Instead of waiting weeks to bring someone on, we could quickly add an engineer when the need came up.”

Anne Schoolcraft, Chief Guru

Case Study: SECURE FUTURE TECH SOLUTIONS

Warwick, United States

“We’ve tried to hire globally in the past, and it hasn’t necessarily worked out. Recently we hired one of IT By Design’s offshore technicians, and he has been phenomenal. That need has been filled, and I’m excited to see where that takes us in our partnership.

To date, the NOC team has been absolutely crucial. They prepared me for everything they need to be successful and they stay relevant in my inbox. They check in regularly, we connect on Teams chats, and the communication has been fantastic.

I haven’t experienced anything like it before. I really can’t say enough good things.”

Jocelyn M DiCesare, Director of Operations, Secure Future Tech Solutions

Case Study: TruAdvantage

Cupertino, CA

“With our previous provider was we gradually started losing confidence in what we needed from them. we were growing and our audience and our target market was changing a little bit. And we realized that we've kind of outgrown our previous NOC provider even though they were a big company.

We wanted to get in companies that are 100 plus. I realized I'm not going to be at the level of confidence to go and get the clients that I want, the growth that I want to experience. Knowing Sunny and Kam, and knowing that the kind of culture you guys have built, and the team that you have, we had that conversation and we migrated to your NOC and since then things have been a lot better.

Everything is completely process oriented and what I what I really like about ITBD is there's been times you've actually adjusted certain processes based on our asks and requests.

The kind of engineers and account managers that you have in place are the people that I want to work with. They're intelligent. They're very process oriented.”

Kayvan Yazdi, Co-Founder and CEO